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FAQ's


Installing a family zip wire at home can provide many hours of exhilarating fun for all the family - children and adults alike. Here at The Zip Wire Company we understand that you might never of come across something like a zipwire before and that you may have some questions that you would like answered before purchasing one of our zip wire kits.

Therefore using our past experiences and questions that we have been asked in the past, we have put this FAQ section together to try and answer most of the questions you might have about zip wires and zip wire kits.

While we have tried to answer the most popular questions, it would be impossible to cover and answer every question here. So if after reading this FAQ section you still have any questions, then please do not hesitate to give us a call on 0800 246 5802 or email us by filling in the form on our Contact Us Page where we will be more than happy to answer them.

Please call us FREE on: 0800 246 5802
or you can drop us an email by filling in the form on our Contact Us Page


REMEMBER - WE ARE HERE TO HELP YOU

General Zip Wire - FAQ's Show all Hide all

This general zip wire FAQ has been put together from some of the more popular questions that we have been asked over the years.

While we have tried to answer the most popular questions, it would be impossible to cover and answer every question here. So if after reading this FAQ section you still have any questions, then please do not hesitate to give us a call on 0800 246 5802 or email us by filling in the form on our Contact Us Page where we will be more than happy to answer them.

Is zip wire equipment safe?

I want to build a zip wire run for my children, which one do you advise to use?

Are there any recommended ages for using a zip wire?

What is the difference between between all the kits?

My garden/field is on a slope. Can I still install a zip wire?

I have enough room to install a zip wire more than 100m long. Can I still install a zip wire?

I have a number of trees in the garden, can these be used to support the zip wire?

Can you suggest where I can buy any supports from?

Can I install a zip wire myself?

Do you supply fitting instructions with your zip wires?

What if I don't feel up to installing the zip wire myself. Can you suggest any installers for me to contact?

How can we protect the tree from the cable?

What are the weight limits for your zip wires?

10mm/12mm - FAQ's Show all Hide all

This family zip wire FAQ has been put together from some of the more popular questions that we have been asked over the years.

While we have tried to answer the most popular questions, it would be impossible to cover and answer every question here. So if after reading this FAQ section you still have any questions, then please do not hesitate to give us a call on 0800 246 5802 or email us by filling in the form on our Contact Us Page where we will be more than happy to answer them.

Why are your family zip wires more expensive than the junior zip wire?

Why should I upgrade to a 12mm zip wire kit?

Commercial FAQ's Show all Hide all

This commercial zip wire FAQ has been put together from some of the more popular questions that we have been asked over the years.

While we have tried to answer the most popular questions, it would be impossible to cover and answer every question here. So if after reading this FAQ section you still have any questions, then please do not hesitate to give us a call on 0800 246 5802 or email us by filling in the form on our Contact Us Page where we will be more than happy to answer them.

I'm looking to put in a commercial zip wire. Are there any rules I need to be aware of?

What size wire do you recommend for a commercial installation?

Can I put a 10mm trolley onto 12mm wire and vice versa?

What if I don't feel up to installing the zip wire myself. Or I would like a much longer Commercial installation. Can you suggest any installers for me?

Do you sell any safety equipment to use with a commercial zip wire?


Please call us FREE on: 0800 246 5802
or you can drop us an email by filling in the form on our Contact Us Page


REMEMBER - WE ARE HERE TO HELP YOU
Call Us 0800 246 5802 : Mon to Thurs: (9:00 am - 4:30 pm) Fri: 3:00pm
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